Broadband Visual Communications Ltd have highly pro-active and dedicated supported packages offering the fastest, most effective route to problem resolution over a 1, 3 or 5 year period.

Designed for your piece of mind on your new or old conferencing investment and backed by our highly skilled and accredited engineers, you can be assured that Help, Guidance, and Replacements for faulty equipment is only a telephone call or a few clicks away.

Premier Support

  • Access to technical support via Telephone, E-mail, or Video
  • Dedicated IP /ISDN test systems available 24 hours a day for test video calls.
  • Next day replacement on faulty equipment
  • Videoconferencing equipment sent pre-configured so it can be seamlessly re-installed by the customer under the remote guidance of Broadband Visual Communications Engineers.
  • Software upgrades to enhance your investment

Premier Plus Support

As above Including an engineer on site

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